Customer Services
Journal Entry: Thu Jul 12, 2007, 11:02 PM
- Mood:
Grumpy - Listening to: nothing
- Reading: nothing
- Watching: nothing
- Playing: nothing
- Eating: nothing
- Drinking: nothing
Okay, I really need to get this out of my system. Holding for too long may make me go insane.
Since some of you all know that I work at a Japanese restaurant at Adventura Mall called Sarku Japan, I'm really irritated by some of the customers there and you have to give them great customer service no matter what.
1. So here it is; on my usual day at work, a customer goes up to me and asks for a sample. I tell them what it is, "Teriyaki Chicken for $3.99 with Rice and Mixed Vegetables," and I also point at a sign. Then that person looks at me and asks me what the sample he/she just ate. At first, I let one slide, then another customer does the same thing right after I was advertising it at loud voice.
2. A customer comes up to me and asks "Do you put MSG in your food?" when there is a red sign with bold, white letters, saying "NO MSG" on the window. Do people ever look before they ask!?
3. Some customers come and take a sample while telling me their order when on the other side of the counter, the one I'm standing by, is another red sign, saying "Order Here" 15 inches above the register. I have to tell them to make a line on the other side of the counter I'm standing by.
4. 80% of all the customers that comes to Sarku Japan always forget that you have to pick up your drink at the register. The soda machine they see in front of them, should be an indication when they serve drinks!?
5. Okay, this is what pisses me off the most. When a customer's plate is not ready yet, the customer will grab it and put it on his/her tray. I have to tell them, usually at the top of my lungs just to get them to put it back. Sometimes, they take wrong order when I'm not looking or I'm busy with someone else. I get the blame for that. Some can't even tell the difference between chicken, beef, and shrimp or they can remember their order. That forces me to have to look at their recipes and they get angry because they expect me to somehow now this. I'm not psychic people.
6. UNSANITARY! I wish they would get that word that word ingrained his/her head! I've seen people go and use the same toothpick they put in his/her mouth to pick up a sample from my sample dish! And some even use fingers to get a sample from the dish. Its UNSANITARY!!! Keyword!!! UNSANITARY!!!!
Devious Comments
I haven't been able to yet. I just made videos on youtube.com.
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The sense of life is...
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The sense of life is...
...to give life a sense
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I'm one badass freakin overlord!! Mwahahahahahahahahah!!!
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I'm one badass freakin overlord!! Mwahahahahahahahahah!!!
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I'm one badass freakin overlord!! Mwahahahahahahahahah!!!
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I'm one badass freakin overlord!! Mwahahahahahahahahah!!!
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I'm one badass freakin overlord!! Mwahahahahahahahahah!!!
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